Officials Warn of Website Scam Targeting Soldiers, Families

Stacks Image 431
Army News Service
WASHINGTON, Feb. 7, 2014 – (Editor’s Note: The article below is a revised version of a story we posted this morning. Since we originally posted it, we learned that an official Army website called MyArmyBenefits exists and that U.S. Army Criminal Investigation Command, or CID, the originator of the news release that served as the basis for the story, had published this clarification: “In yesterday’s announcement, CID accurately released that a website claiming to be an official U.S. Army benefits website, using the web address, is NOT an official U.S. Army website and it is not affiliated, nor endorsed in any way by the U.S. Army. The official "MyArmyBenefits" website can be found at This is the authorized U.S. Army benefits website and serves as the go-to source for all benefits and services available and continues to successfully assist Soldiers and their families. Soldiers and former service members are required to use either their CAC or AKO login information to access the official website. As a reminder, the official site ends with ‘.mil.’" We at American Forces Press Service apologize for any confusion caused by the article we posted this morning.)
Stacks Image 447
The Army’s Criminal Investigation Command is warning about a new website scam in which criminals are attempting to take advantage of soldiers and their families.
The "My Army Benefits" website at is not an official website, officials said, and is neither affiliated with nor endorsed in any way by the United States Army. The Army does, however, have an official website called "MyArmyBenefits" at that is operated by the service's Retirement Services Office.
The primary purpose of the fraudulent site is to collect soldiers' Army Knowledge Online, or AKO, email accounts and passwords, officials said. It also makes the false claim that the U.S. military has granted access to unclaimed and accumulated benefits for active duty soldiers, and that benefits not claimed within the stipulated period will be available for claims after 60 months.
Criminal Investigation Command officials strongly recommend that soldiers, Army civilians, retirees and family members avoid the website and ignore any information or claims posted on it. They also recommend deleting suspicious or unsolicited emails immediately, without response.

The real Army website is and looks like below:

Stacks Image 455
Stacks Image 397
Most online scam attempts are easily recognizable, officials said, because they usually involve unsolicited emails or text messages. Hoax websites often contain misspelled words and punctuation and grammatical errors, they added, and often ask for private information such as an email address and password.
Officials noted that cybercrime and Internet fraud present challenges to law enforcement agencies, as criminals mask their true identities and locations and cover their tracks quickly. Websites and accounts can easily be established and deleted in very little time, they said, allowing scam artists to strike and then disappear before law enforcement agencies can respond.
Because identifying the perpetrators is difficult, people must stay alert and be personally responsible for protecting themselves and their families online.
Criminal Investigation Command provided the following advice for anyone who has received correspondence from the My Army benefits website or provided information through it:
-- Do not log in to the website;
-- Do not respond to any emails;
-- Stop all contact if you have previously responded to any emails; and
-- Immediately contact your local information assurance office if you accessed the website from a government computer or system. See Full Story

Editors Note: The scam site listed in this article no longer seems to be available online. It is important to always be alert for those trying to scam our fellow veterans.

  • If it seems too good to be true it probably is
  • Do not respond to any unsolicited email that purports to know you and yet asks you for basic login information.
  • If a site claims to be part of the government - the web address should end in .gov or .mil
  • If in doubt just close the browser window and do not provide any additional information.

VA Issues Fraud Alert

Stacks Image 292
The Department of Veterans Affairs has issued a fraud alert about a marketing scam that is targeting veterans who misdial the VA National Call Center (800-827-1000) or the GI Bill Call Center (888-442-4551) phone numbers. A marketing company created two phone numbers that differ from the real VA numbers by one digit. If a veteran calls the bogus number by accident, the answering party will offer a gift card and try to obtain sensitive personal data, to include credit card information. Please note that the VA will "never" ask for credit card or banking information over the phone. The two bogus numbers are 800-872-1000 and 888-442-4511. Law enforcement officials have been notified. A list of toll-free VA phone numbers is at
Dale F Ellenburg
Dale F Ellenburg
President South Carolina Council of Chapters
Stacks Image 4
Stacks Image 38
Stacks Image 91
Stacks Image 93
Stacks Image 95
Stacks Image 99
Stacks Image 116


Membership is open to active duty, National Guard, Reserve, retired, and former commissioned officers and warrant officers of the following uniformed services: Army, Marine Corps, Navy, Air Force, Coast Guard, Public Health Service, and National Oceanic and Atmospheric Administration.
If you qualify and would like find out more about joining please contact us.

We Are

MOAA is the nation's largest and most influential association of military officers. We are the South Carolina Council working on behalf of the twelve Chapters and their members located in our state.
Stacks Image 211
Published On - 2/7/14